The processing of your personal data by the company must be in compliance with the provisions of
applicable personal data protection law (including the EU General Data Protection Regulation or “GDPR”).
This privacy notice describes the kinds of personal and financial information pertaining to you that is collected by the company when you choose to use our services, how this will be used, when and with whom we share it and how we will keep it safe. The rights provided to you by the GDPR in relation to the processing of your personal data by us are similarly described in this policy.<
By accessing any of the company’s website, including using any of the communication channels to contact
us, we consider that you have read and understood the terms of this notice and how we process any
information you disclose to us including personal data prior to becoming a client.
By opening an account at any the company websites, you agree that this notice, including any amendments
will govern how we collect, store, use, share and in any other form process your personal data and your
rights during our business relationship and after its termination.
The Privacy policy is subject to changes from time to time and it is important that you check this policy for
any updates. Any personal information we hold will be governed by our most current privacy notice. Any
amendments to be made to this policy that we consider to be important, will be communicated to you.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if
your personal data changes during your relationship with us.
Your personal data will be held by the compliance and responsibility for their processing lies with: GBX
MARKETS SVG LCC incorporated under the registration number 1893 LLC 2022 and registered by the
Financial Services Authority (FSA) of Saint Vincent and the Grenadines.
We are required by law to identify you if you are opening a new account or adding a new signatory to an
existing account. Anti-money laundering laws require us to sight and record details of certain documents
(i.e. photographic and non-photographic documents) to meet the standards, set under those laws.
Identification documentation, as required under anti-money laundering legislation or other legislation
relevant to the services we provide to you includes:
We may ask for other personal information voluntarily from time to time (for example, through market
research, surveys or special offers).
We need to collect your personal data as part of statutory obligations or as part of the contractual
arrangements we have with you. If you choose not to provide the information, we need to fulfil your request
for a specific product or service, we may not be able to provide you with the requested product or service.
If you are a corporate client, we are required to collect additional information such as corporate documents
of address, shareholders, directors, officers including additional personal information on the Shareholders
and Directors. We have the right to ask any additional information we deem necessary to be compliant with
our legal and regulatory requirements.
We may also collect this information about you from third parties either through bought-in third party
marketing lists, publicly available sources, social media platforms, introducing brokers and affiliates, bankers and credit card processors, subscription-based intelligence databases and other third-party
associates.
We may ask for other personal information voluntarily from time to time (for example, through market
research, surveys or special offers). If you choose not to provide the information, we need to fulfil your
request for a specific product or service, we may not be able to provide you with the requested product or
service.
We may record any communications, electronic, by telephone, in person or otherwise, that we have with
you in relation to the services we provide to you and our relationship with you. These recordings will be
our sole property and will constitute evidence of the communications between us. Such telephone
conversations may be recorded without the use of a warning tone or any other further notice.
Further, if you visit any of our offices or premises, we may have CCTV which will record your image
We use different methods to collect data from and about you including through your use of our services
and websites, the account opening applications, our demo sign up applications, website cookies, and similar
tracking technology built into our Websites, subscribing to news updates and from information provided in
the course of our ongoing relationship.
We may also collect this information about you from third parties, publicly available sources, social media platforms, introducing brokers and affiliates, bankers and credit card processors, subscription-based
intelligence databases and other third-party associates.
We may process your personal data for one or more lawful bases of processing (‘Lawful Basis’) depending
on the specific purpose for which we are using your data.
The Lawful basis are the following:
Where our use of your personal information does not fall under one of these three Lawful basis, we require
your consent. Such consent shall be freely given by you and you have the right to withdraw your consent
at any time by contacting us using the contact details set out in this privacy notice or by unsubscribing from
email list.
We may use your personal data for the purposes set out below:
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or
purchased services or products from us or if you provided us with your details when you entered a
competition or registered for a promotion and, in each case, you have not opted out of receiving that
marketing.
As part of using your personal information for the purposes set out above, we may disclose your information
to:
We require all third parties to respect the security of your personal data and to treat it in accordance with
the law and we endeavor to disclose to those third parties only the minimum personal data that is required to perform their contractual obligations to us. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified
purposes and in accordance with our instructions.
Our websites may have links to external third-party websites. Please note, however, that third party websites are not covered by this privacy notice and those sites are not subject to our privacy standards and procedures. Please check with each third party as to their privacy practices and procedures.
We are committed to safeguarding and protecting personal data and will implement and maintain
appropriate technical and organizational measures to ensure a level of security appropriate to protect any
personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised
disclosure of, or access to personal data transmitted, stored or otherwise processed.
GBXMARKETS MARKETS applies, among others, the below data protection measures for safeguarding personal
data:
We require all third parties to respect the security of your personal data and to treat it in accordance with
the law and we endeavor to disclose to those third parties only the minimum personal data that is required to perform their contractual obligations to us. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified
purposes and in accordance with our instructions.
Our websites may have links to external third-party websites. Please note, however, that third party websites are not covered by this privacy notice and those sites are not subject to our privacy standards and procedures. Please check with each third party as to their privacy practices and procedures.
We process and store your personal data as long as necessary for the performance of our contractual and `other legal obligations.
When we consider that personal information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
However, we may need to maintain records for a significant period of time. For example, we are subject to investment services and anti-money laundering laws which require us to retain copies and evidence of the
actions taken by us in regard to your identity verification, sources of incomes and wealth, monitoring of your transactions, telephone, chat and email communications, orders and trades history, handling of your complaints and records that can demonstrate that we have acted in line with regulatory code of conduct
throughout the business relationship.
Where you have opted out of receiving marketing communications, we will hold your details on our suppression list so that we know you do not want to receive these communications.
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You can exercise them at any time by contacting us.
GBXMARKETS MARKETS SVG LCC incorporated under the registration number 1893 LLC 2022 and registered by
the Financial Services Authority (FSA) of Saint Vincent and the Grenadines.
The company’s registered Office First Floor, First St. Vincent Bank Ltd Building, P.O Box 1574, James Street, Kingstown, St. Vincent & the Grenadines
We try to respond to all requests within 1 (one) month. Occasionally, it may take us longer than 1 (one) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you within 1 (one) month of the receipt of your request and keep you updated.
